“William Ouchi's new book contains a hopeful message for American schools based on commonsense principles. Schools can do much better if they eliminate the stranglehold of bureaucratic conformity; if they let principals lead; and if they let teachers teach. Bad management, Ouchi shows, is bad for kids as well as the adults who work in schools.”
—Diane Ravitch, Author, The Language Police


“Making Schools Work is the most important book on education in a half century. Bill Ouchi is a meticulous researcher, a brilliant thinker and a superb writer. We simply must listen to and take his advice.”
—Tom Peters, Co-author, In Search of Excellence

“Combining scholarly rigor and his own real world experience, Bill Ouchi applies the insightful analysis which he has previously brought to bear on enterprises and communities to the study of our public schools. He is absolutely correct in his conclusion that the most critical dimension of public school success is empowered, capable principals.”
—Henry Cisneros, former mayor of San Antonio and former secretary of Housing and Urban Development

“Our education system need to be shaken apart. No one can lead this effort like Bill Ouchi. His ability to think
'outside the box' is phenomenal.”
—Richard Riordan, Mayor, City of Los Angeles, 1993-2001

“Dr. Ouchi . . . proves that when accountability and authority are in the hands of principals, students excel. . . . This book is a must read for everyone who cares about education.”
—Caprice Young, former president, Los Angeles Unified School District

“A powerful, readable, and engaging guide to school reform. Making Schools Work is for parents, principals, and superintendents — and anyone else who cares to play a role in improving American education.”
—Deborah Stipek, Dean, Stanford University School of Education

“Bill Ouchi has written a challenging, practical and highly readable book which sets forth a unique way to make America's schools work. Educators, parents, and politicians will benefit from Dr. Ouchi's creative concept. ”
—Arthur Levitt, former Chairman, Securities and Exchange Commission

“Dr. Ouchi has done a masterful job of isolating the powerful role that organizational structure and resource allocation play in the success of schools and school systems. This book should be required reading for anyone involved in the leadership and governance of an educational institution.”
—Joseph Olchefske, Former Superintendent, Seattle Public Schools